Tokushoho
SPECIFIED COMMERCIAL
TRANSACTIONS ACT
Specified Commercial Transactions Act noticeDisclosure of seller information
In accordance with Article 11 of the Specified Commercial Transactions Act of Japan, we set out below the provision conditions for each service offered by ZeroBizAX, Inc. ("we" or "the Company"). Our current business is centered on B2B services for business operators, and this page is also provided as a disclosure of seller information in view of the future introduction of online payments.
Operator Seller
Seller
We provide services for business operators, including AI SaaS, AX Solution, and web application development.
- Seller
- ZeroBizAX, Inc.
- Representative (operations manager)
- Yuki Tokuda
- Address
- Omori Rainbow Building 8F, 6-17-10 Minami-Oi, Shinagawa-ku, Tokyo 140-0013, Japan
- Website
- https://zerobizax.com
Contact Contact
Contact
For inquiries regarding contracts, billing, quotations, and complaints, please contact us via the channels below.
- hello@zerobizax.com (Accepted 24 hours; typically replies within two business days)
- Inquiry form
- /contact
- Phone number
- Will be disclosed without delay upon request. Please request via the email address above.
- Business hours
- Weekdays 10:00–18:00 (excluding Saturdays, Sundays, and Japanese national holidays)
Price Price
Price
Fees for services we provide are determined by individual quotations based on the content, period, and scope of support. After your inquiry, we present them in writing or by electronic means.
- 01
AX Solution (consulting)
Individual quotations (per project / monthly advisory contract) for organizing business issues, AI implementation support, operational design, and ongoing operational support.
- 02
AI SaaS (business AI)
Monthly usage fees (individual quotation) based on number of users, target operations, and data size. Implementation support fees are quoted separately.
- 03
Web application development
Individual quotations based on scope of functions, data integration, and operational support — including SaaS MVPs, admin consoles, and API integration.
- 04
About displayed prices
Unless otherwise indicated, prices presented in individual quotations are shown as totals including 10% Japanese consumption tax (tax-included). Please verify the latest pricing conditions in the contract document.
Payment Payment
Payment methods and timing
At present, payment is primarily by bank transfer; introduction of credit card payments and other methods is planned in the future.
- Available payment methods
- Bank transfer (invoice-based payment). Introduction of credit card payments (Visa / Mastercard / American Express / JCB) is planned in the future. When credit card payments are introduced, processing will go through a payment processor and card information will not be stored on our servers.
- Payment timing (bank transfer)
- Please transfer within 30 days from the invoice issue date. Transfer fees shall be borne by the customer.
- Payment timing (when card payment is introduced)
- Charged upon completion of payment on the payment processor's screen.
- Validity period of applications
- Presented quotations have a validity period. If the period has passed, please inquire again.
Delivery Service delivery
Delivery timing and method of goods (services)
Our services are provided electronically as SaaS via the Internet. There is no physical shipment.
- 01
Service start timing
After contract execution and payment completion, we sequentially provide the use environment from the start date stated in the contract or individual quotation. For services available for immediate use, you can use them immediately after contract completion.
- 02
Delivery method
Use is via a URL designated by us, with ID and password. Consulting services are provided in the manner stated in the contract (online meeting, on-site visit, etc.).
Cancellation Cancellation / refund
Returns, cancellation, and refunds
Because our services are electronically provided services, refunds after the start of service provision are, as a rule, not accepted. Handling for customer-initiated and Company-initiated cases is as follows.
- 01
Customer-initiated cancellation
Cancellation before the start of service provision follows the conditions in the contract. After the start of service provision (including commencement of consultant work and start of AI feature use), cancellation and refunds cannot be accepted.
- 02
Response to defects or service deficiencies
If we are unable to provide services due to reasons attributable to us, we will, in accordance with the contract and the Terms of Service, respond within a reasonable period by repair, substitution, refund, or similar measures.
- 03
Cooling-off
These services are services for business operators and are not subject to the cooling-off provisions of the Specified Commercial Transactions Act of Japan. We will, however, faithfully perform the various contract conditions stated on this page.
Environment Operating environment
Operating environment
This service is a cloud service (SaaS) used in a web browser. Please prepare the latest browser and an Internet connection environment.
- Recommended browsers
- Google Chrome / Mozilla Firefox / Safari / Microsoft Edge (latest versions of each).
- Other required charges
- Communication fees, ISP fees for Internet connection, and postage required for document exchange shall be borne by the customer.
The Japanese version of this document is the legally binding version. The English translation is provided for reference only.
Last updated: June 6, 2026